Lead Crew Member

Shop Direct Ekspansindo · 📍 Bantul, DI Yogyakarta · Diposting 2026-10-10
FULL_TIME⭐ TERVERIFIKASI
Rp 25.000.000 – Rp 31.000.000 per month
Shop Direct Ekspansindo is seeking a dynamic and experienced Lead Crew Member to join our team in Bantul, DI Yogyakarta. In this role, you will be responsible for leading and managing a team of crew members to ensure smooth and efficient operations. The ideal candidate will have a strong background in retail or similar industries, excellent leadership skills, and a passion for delivering exceptional customer service.

📋 Tanggung Jawab Pekerjaan

Lead and manage a team of crew members to ensure high levels of productivity and customer satisfaction.,Oversee daily operations, including stock management, sales, and customer service.,Implement and enforce company policies and procedures to maintain a safe and efficient work environment.,Train and develop crew members to enhance their skills and performance.,Monitor sales targets and provide regular reports to management.,Resolve customer complaints and ensure they are addressed promptly and satisfactorily.,Maintain a clean and organized store environment.,Participate in inventory counts and ensure accuracy.

🎓 Kualifikasi & Syarat

Minimum 3 years of experience in a leadership role in retail or similar industries.,Strong leadership and team management skills.,Excellent communication and interpersonal skills.,Ability to work well under pressure and meet tight deadlines.,Familiarity with retail software and POS systems.,High school diploma or equivalent.,Knowledge of Indonesian language and culture.,Willingness to travel and work in different locations.

🛠️ Keahlian

Leadership and team managementCustomer serviceStock managementSales and marketingProblem-solvingTime managementCommunication skillsRetail software and POS systems
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