Front Office Receptionist (Full-Time) - Ubud, Bali

Join Bali Super Host, a dynamic and hospitality-driven company in the heart of Ubud, Bali, as our next Front Office Receptionist. This is an exciting opportunity to be the welcoming face of our organization, ensuring seamless guest experiences and contributing to the vibrant tourism industry.

As a Front Office Receptionist, you'll be the first point of contact for our guests, handling check-ins, check-outs, and providing exceptional service. You'll work closely with our team to manage reservations, coordinate with housekeeping and other departments, and ensure our guests have a memorable stay. This role is perfect for someone who thrives in a fast-paced environment, enjoys interacting with people, and has a passion for hospitality.

At Bali Super Host, we are committed to creating a welcoming and inclusive environment where every team member can grow and succeed. With a competitive salary and a range of benefits, this is a great opportunity to join a company that values its employees and guests alike.

📋 Tanggung Jawab Pekerjaan

• Handle guest check-ins and check-outs efficiently and professionally.
• Manage reservations and bookings, ensuring accurate records are maintained.
• Provide exceptional customer service, addressing guest inquiries and concerns promptly.
• Coordinate with housekeeping, maintenance, and other departments to ensure smooth guest experiences.
• Manage front desk operations, including cash handling and financial transactions.
• Maintain a clean and organized front office area.
• Assist with event planning and coordination, if applicable.
• Ensure compliance with hotel policies and procedures.

🎓 Kualifikasi & Syarat

• Minimum 2 years of experience in a front office or receptionist role in the hospitality industry.
• Excellent communication and interpersonal skills, with the ability to handle multiple tasks and prioritize effectively.
• Proficiency in English, both written and spoken, is a must.
• Basic knowledge of hotel management software, such as PMS (Property Management System), is a plus.
• Familiarity with local regulations and customs in Bali is beneficial.
• Ability to work in a fast-paced environment and meet deadlines.
• Proven ability to work well under pressure and in a team setting.
• Valid ID and work permit for Bali, Indonesia.

🛠️ Keahlian

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